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Terms of Service

Heartili Inc.Last Updated: January 15, 2026

These Terms of Service ("Terms") govern your access to and use of the websites, mobile applications, and related services provided by Heartili, Inc., including its affiliated product Wholecare+ ("Heartili," "Wholecare+," "we," "us," or "our").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. The Services

Heartili provides a digital health platform designed to help users:

  • Understand health and wellness data
  • Prepare for healthcare visits
  • Receive educational content and summaries
  • Organize and share information at their direction

We do not provide medical advice, diagnosis, or treatment.

2. Not Medical Care

The Services are not a substitute for professional medical advice, diagnosis, or treatment.

  • Heartili is not a healthcare provider.
  • Clinicians do not monitor the Services in real time.
  • Always seek the advice of a qualified healthcare professional regarding medical conditions.
  • Do not delay or avoid medical care because of information from the Services.

If you believe you are experiencing a medical emergency, call 911 or your local emergency number immediately.

3. Eligibility

You must be at least:

  • 13 years old (or 16 where required by law) to use the Services
  • Capable of entering into a binding legal agreement

If you are using the Services on behalf of another person, you represent that you have the authority to do so.

4. Account Registration

To use certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us promptly of any unauthorized use

You are responsible for all activity under your account.

5. User Content & Data

a. Your Content

You retain ownership of any information, data, or content you submit ("User Content").

By using the Services, you grant Heartili a limited, non-exclusive license to use your User Content solely to:

  • Provide and improve the Services
  • Generate summaries, insights, and educational materials
  • Comply with legal obligations

b. Health Data

You control what health or wellness data you choose to connect or upload.

You may revoke permissions at any time through your device or account settings.

6. Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

If you access the Services through a healthcare provider or employer partnership, additional privacy notices or agreements (such as a HIPAA Notice of Privacy Practices) may apply.

7. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes
  • Attempt to access systems or data without authorization
  • Upload malicious code or interfere with platform security
  • Misrepresent your identity or relationship to others
  • Use the Services to provide medical or clinical advice to others

We may suspend or terminate access for violations of these Terms.

8. Third-Party Services & Integrations

The Services may integrate with third-party platforms (e.g., wearables, health apps).

  • Your use of third-party services is governed by their terms and policies
  • Heartili is not responsible for third-party products or services
  • You authorize data sharing only to the extent you enable integrations

9. Intellectual Property

All content, software, designs, trademarks, and materials in the Services (excluding User Content) are owned by or licensed to Heartili.

You may not copy, modify, distribute, or create derivative works without our prior written consent.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

To the fullest extent permitted by law:

  • We make no warranties regarding accuracy, reliability, or fitness for a particular purpose
  • We do not guarantee uninterrupted or error-free operation
  • Health insights are informational only and may not be complete or current

11. Limitation of Liability

To the maximum extent permitted by law:

  • Heartili shall not be liable for indirect, incidental, consequential, or special damages
  • Our total liability for any claim shall not exceed the amount you paid us (if any) in the 12 months preceding the claim

Some jurisdictions do not allow certain limitations, so some provisions may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Heartili and its officers, directors, employees, and partners from any claims arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your misuse of health information or third-party integrations

13. Termination

You may stop using the Services at any time.

We may suspend or terminate access if:

  • You violate these Terms
  • Required by law
  • Necessary to protect the security or integrity of the platform

Upon termination, your right to use the Services will cease.

14. Changes to These Terms

We may update these Terms from time to time.

Material changes will be communicated through the Services or via email.

Your continued use after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

Any disputes shall be resolved in the state or federal courts located in Cook County, Illinois, unless otherwise required by law.

16. Contact Information